Shipping policy

At Al Bassam Centre, we offer free standard delivery across the United Arab Emirates (UAE), with tracking information provided after dispatch.

Business Name: Al Bassam Centre
Shipping Area: United Arab Emirates (UAE)
Shipping Charge: Free

Standard Shipping

We offer free standard shipping on all orders delivered within the UAE.

Delivery Window

Processing Time: 0–1 business day, Monday–Saturday
Transit Time: 1–2 business days, Monday–Saturday
Estimated Delivery Time: 1–3 business days

Delivery times are estimates and may vary during weekends, UAE public holidays, weather disruptions, or high-volume periods.

Pricing & Taxes

All product prices displayed on albassamcentre.shop include applicable UAE Value Added Tax (VAT), where required. Shipping is provided free of charge, so no additional shipping fees apply to your order.

Order Cut-Off Time

Orders placed before 2:00 PM (GMT+04:00) Gulf Standard Time (Dubai) are usually processed the same business day. Orders placed after the cut-off time, on Sundays, or on UAE public holidays are processed on the next business day.

Shipping Method

Orders are shipped using Aramex for trackable delivery within the UAE.

Tracking Your Order

Once your order has been dispatched, we will send a shipping confirmation with tracking details to the email address used at checkout.

Delivery Area

We currently deliver to addresses within the United Arab Emirates only. Shipping outside the UAE is not currently offered through checkout.

Delayed, Damaged, or Incorrect Orders

If your order is delayed beyond the estimated delivery window, or if it arrives damaged or incorrect, please contact us with your order number and any relevant photos. We will review the issue and guide you through the next steps.

Customer Support

Customer support is available during our published business hours. Please contact us by email or phone if you need assistance with your order.

Contact Us

Al Bassam Centre
786H+H95 – Abu Baker Al Siddique St, Dubai, United Arab Emirates

Email: support@albassamcentre.shop
Phone: +971 4 268 9091